Privacy Policy

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Last Updated and Effective Date: October 17, 2024

Privacy Policy

1. Purpose of This Privacy Policy

AutoDigital ("We", "Our", "Us") is committed to protecting your personal data. This privacy policy informs you how we collect, use, and protect your personal data when you visit our website or use our services. It also explains your privacy rights and how the law protects you, in accordance with the General Data Protection Regulation (GDPR) and Italian privacy law (D. Lgs. 196/2003, as amended by D. Lgs. 101/2018).

2. Important Information and Who We Are

This privacy policy provides details on how AutoDigital collects and processes personal data through your use of our website, including any data you provide when you purchase a service, subscribe to our communications, or participate in promotions.

Our services are not directed to children, and we do not knowingly collect data related to children.

3. Contact Details

If you have questions about this privacy policy or your personal data, please contact us at:

• Company Name: AutoDigital
• Email: commercial@autodigital.ai
• Address: Via Vipacco 21, 20126 Milan, Italy

You also have the right to lodge a complaint with the Garante per la Protezione dei Dati Personali (the Italian Data Protection Authority). We would appreciate the opportunity to address your concerns first, so please contact us directly.

4. What Data We Collect

We may collect, use, store, and transfer the following types of personal data:

• Identity Data: Name, username, or similar identifiers.
• Contact Data: Email address, phone number, and billing address.
• Technical Data: IP address, browser type, device information, and site usage data.
• Profile Data: Your preferences, feedback, and survey responses.
• Usage Data: Information about how you use our website and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

5. How We Use Your Data

We use your personal data for the following purposes:

• To register you as a new customer and provide services to you.
• To process payments and manage billing.
• To communicate with you, including responding to inquiries and sending important updates.
• To improve our website, services, and marketing based on your usage patterns.
• To administer surveys, promotions, or competitions.

Legal Basis for Processing:

• Performance of a contract: Where processing is necessary to fulfill the services you’ve requested.
• Consent: Where you have provided explicit consent (e.g., for marketing communications).
• Legitimate interests: For internal business purposes, such as improving our services and analyzing trends, provided these interests do not override your privacy rights.
• Compliance with legal obligations: Where processing is required by law (e.g., for tax or anti-fraud purposes).

6. Marketing and Promotional Communications

We may use your data to form a view on what products or services may be of interest to you. You will only receive marketing communications from us if you have opted in.

You can opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us at commercial@autodigital.ai.

7. Cookies

We use cookies to enhance your browsing experience and to collect data on website usage. Essential cookies are necessary for the functioning of our website, but non-essential cookies (e.g., analytics or marketing) require your explicit consent.

You can manage your cookie preferences at any time through our Cookie Policy or your browser settings. Disabling cookies may impact your experience on our website.

For more information, please see our Cookie Policy.

8. Sharing Your Data

We will never sell or rent your personal data. However, we may share your data with third parties in the following circumstances:

• Service providers: Third parties who perform services on our behalf (e.g., payment processors, cloud hosting).
• Legal requirements: If we are required by law to share your data (e.g., tax authorities or law enforcement).
• Business transfers: If our company undergoes a merger, acquisition, or asset sale.

9. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

If you request the deletion of your data, we will comply with your request unless we are required to retain the data by law.

10. Your Data Protection Rights

Under the GDPR, you have the following rights:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may ask us to correct any inaccuracies in your data.
• Right to erasure ("right to be forgotten"): You may request that we delete your personal data.
• Right to restrict processing: You may request that we limit the processing of your personal data.
• Right to data portability: You may request to receive your personal data in a structured, machine-readable format.
• Right to object: You may object to the processing of your data, particularly for direct marketing.

You can exercise these rights by contacting us at commercial@autodigital.ai.

11. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, use, alteration, or destruction. However, no system is entirely secure, and we cannot guarantee absolute security.

In the event of a data breach, we will notify affected users and relevant authorities within 72 hours, as required by law.

12. Changes to This Policy

We may update this privacy policy from time to time. Any significant changes will be communicated to you via email or through a notice on our website.

13. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

• Email: commercial@autodigital.ai
• Address: Via Vipacco 21, 20126 Milan, Italy